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LIVE SUPPORTMD Logic is proud to announce that its On-Demand SMS Messaging feature has quickly proven to be one of the most cost-efficient and cost-effective solutions for medical practices to communicate with patients.
Traditional phone calls for simple communications—such as reminding a patient about a pending deductible, notifying them that their lab results are within normal limits, or confirming a prescription refill—can often lead to 10 to 15-minute conversations. When staff members must make countless calls each day, the amount of time spent significantly limits their ability to manage other patient needs.
With MD Logic On-Demand SMS Messaging, practices can instantly send secure, documented text messages directly from the patient’s chart in the MD Logic EHR. Patients receive the message on their mobile phone and can quickly reply with short confirmations, such as:
- “I’ll stop by the office Thursday to pay my deductible.”
- “Thanks for letting me know.”
- “Got the refill notice—appreciate it!”
This streamlined approach dramatically reduces staff time spent on phone calls while ensuring patients remain informed and engaged. The result is increased productivity for physicians and staff, better patient communication, and improved overall workflow efficiency.
“MD Logic On-Demand SMS Messaging allows our clients to replace time-consuming phone calls with fast, direct communication that patients actually respond to,” Thomas J. Bierster, Jr., Founder & CEO of MD Logic, Inc. “It’s the gold standard in patient communication, and it empowers practices to focus on delivering care rather than chasing phone calls. We have clients that state this feature is by far the best investment they have made in their practice in years. Bottom line, the entire practice is more efficient using On-Demand Texting”
To maximize the productivity of your doctors and staff, choose MD Logic On-Demand SMS Messaging—the most efficient and cost effective way to connect with patients.
About MD Logic: MD Logic is a leading provider of electronic health record (EHR) solutions, (PM) practice management solutions and (RCM) revenue cycle management services serving medical and surgical practices nationwide and internationally. For over two decades, MD Logic has been dedicated to developing innovative technologies that enhance practice efficiency, improve patient care, and ensure data security.
